Zaarly: Bringing Local Storefronts Online
Founders of Zaarly (L-R) Ian Hunter, Bo Fishback, and Eric Koester. Koester departed in in February.
One of our recent Monday Maine Mavens, Jordan Weymouth Richards, discussed the importance and value of doing what you love each and every day. Zaarly’s three founders, Eric Koester, Bo Fishback and Ian Hunter feel the same way. The business was created in a single weekend two years ago and doesn’t show any sign of slowing down.
When I first moved to New York City in 2008, the biggest question was, where do I live? How do I find a cheap (college student here) apartment in this expensive city? I met a few people who recommended Craigslist and I found my dream place—two-bedroom/two-bathroom with hardwood floors, granite countertops, stainless-steel appliances, full dining and living room for a mere $1,650/month in a nice Harlem neighborhood and two blocks from the A train.
It seems like a dream, right? Well, for me it was, but when I recommended it to a friend last year it seemed deals were hard to find and scams were heavily abundant. Enter Zaarly—a site that brings e-commerce to a new level by allowing the seller to create a virtual storefront, complete with product descriptions, a profile picture and comments—the model is remarkably similar to a social media site for your business/services.
Your virtual storefront works like a social media site. Profile picture? Check. Comments? Check. Creativity is welcomed from a company that claims, “Rules for Work. We do not have these.”
Co-founder and CEO of Zaarly, Bo Fishback says, “Craigslist built a great first version of how to use the Web to make local economies work a little better. It’s coming on 20 years since Craigslist was started and it is unchanged at a time when technology is changing faster than it’s ever changed before—I just had a super simple idea about how to create a hyper-local marketplace.”
It all began at Startup Weekendin February 2011. Two of the founders, Bo Fishback and Eric Koester were inspired by personal pet peeves and/or inconveniences. The third founder, Ian Hunter, had been thinking of a similar idea, virtual garage sales—how can you create the sale without actually having to go to the sale? They pitched their idea and Ashton Kutcher just happened to be one of the judges that evening and loved it. He funded the project with $14 million.
All three guys quit their jobs, went all in, and in a mere two years they have grown their idea into a million-dollar brand, boasting 100,000 registered users, 200 cities, 30 employees, 15,000 unique monthly listings, and $6 million worth of posted transactions.
The idea is that they introduce you to local business people who are passionate about what they do—Zaarly helps you meet people within your community, and those relationships and core connections are the key to their business model. Their website tells you to reclaim your local economy, stating that buying local means investing in your community’s future.
On their blog, Fishback tells the story of how much he loves picnics and how happy he was with a fulfilled picnic request he posted on Zaarly. Bo and his wife, son and dog enjoyed a relaxing two hours provided by “a third-grade teacher during the day, but a picnic wizard by night (and weekends),” who made the experience the best picnic of his life. Former Zaarly Chief Operating Office Eric Koester tells a similar story about a bride who had a DJ cancel the day of her wedding. She posted on Zaarly and within a few hours she had a new DJ booked and the crisis was resolved.
In honor of Zaarly’s goal of bringing people and businesses together, their team page makes it easy for you to ‘meet’ them.
Fishback says, “We help people get paid to do what they love—it’s amazing when you talk to these sellers and they come up with amazing things. We’re just welcoming the sellers into this marketplace; we did not have to invent the world of trust and safety in peer to peer marketplaces—we just get to improve on it.”
An improvement to that system came in February when they decided to leave their peer-to-peer model and approach it from the merchant perspective. Storefronts were born, and similar to Etsy and Shopify, they allow businesses to successfully market their products to customers, receive orders and confirm details.
Fishback says this was a difficult decision, but necessary based on the metrics of their original marketplace. He says that being a startup comes with uncertainty from the market saying, “If you don’t know if there are any fish in the pond, or what kind of fish are there, why would you fish?” Their new model establishes the sellers and on average their sellers are making between $1,500 and $2,000 per month, with some reaching between $6,000 and $7,000 each month.
So how can Zaarly help your business? Here in Maine, we are lucky to have an abundance of ‘Mom and Pop’ stores that not only exist, but are doing exceedingly well. We also have a variety of downtown alliances and organizations that are all about promoting local businesses, farmer’s markets and more.
Zaarly helps connect these businesses and people, promoting local prosperity. They are currently represented in San Francisco, New York, Seattle, Kansas City and Los Angeles, and are always looking to expand their markets.
Check out Zaarly and sign up for a free account today. If you’re looking for great ideas for your business then I suggest you follow their awesome founders on Twitter @ianhunter, @bowman, @erickoester.
Contributed by Erika Bush
Social Media Evolution: How It’s Changing Journalism
WCSH 6/ WLBZ 2 Social Media Coordinator, Brett Whitmarsh
Last month, we addressed the changing landscape of journalism with the integration of social media, and NEWS CENTER 6 Social Media Coordinator, Brett Whitmarsh says the entire Gannett team is striving to lead the way in this collaboration.
Whitmarsh says that originally they figured that social media users would see bits of the news unfold throughout the day, and then we would tie it all together for them in our broadcasts. However, he adds, “My news director took it one step further and took notice of the conversations online, and she realized we needed to be having those same conversations in the newsroom in order to deliver the news that our viewers were looking for.”
Whitmarsh started his career as a general news photographer in Albany, New York after attending Lyndon State College, but he really wanted to ‘come home’ to Maine and work for the WCSH 6 team. After applying for three different positions, he finally landed a job working for 207 and Bill Green’s Maine.
By late 2007/early 2008, Whitmarsh says that they were playing with social media, not fully realizing the direction it would soon go. He says, “It was a lot of fun, but wasn’t really a focus yet.” Within a year, he was attending Quinnipiac University to get his master’s degree in interactive communications while still working full-time on 207 and Bill Green’s Maine. “Those were the hardest two years—I saw all of these techniques that we should be doing as a newsroom with social media,” he says.
Whitmarsh adds that Gannett has been leading the way in social media efforts in journalism by making it a priority. Fresh from grad school and recognized for his passion for social media, Gannett offered Brett the position of social media coordinator.
If you’ve caught Brett in action, then you know that he isn’t kidding when he says that having social media is as common as having a phone, but that people are still confused on how to use it. The etiquette if you will. This is why he works with his news director to develop programs that help demonstrate how you can manage privacy and still be social.
A great early success story was the “social cam” app on Facebook. At first, people thought it asked too many personal questions and it was often confused with spam or phishing, so the NEWS CENTER team decided to break it down and explain how the app worked (you can shoot videos using multiple settings and filters, and then easily upload them via email, Facebook, YouTube and SMS).
The public is more aware of news as it happens than ever, and this engagement is a driving factor in developing programming. Brett says he spends a lot of time observing social media trends and seeing what viewers are talking about—if he notices misinformation being circulated, he uses it as an opportunity to address it. He likes to break down all the jargon and confusion in a way that anyone can understand.
Follow Brett on Twitter @BWhitmarsh
The greatest change in journalism in the ten years Brett has been with WCSH 6/WLBZ 2 has been the technology. Everything is digital, which means no more shooting or editing video on tape. Stories are written from anywhere, so long as there is an Internet connection. This has changed deadlines to “right now” instead of 5 or 6 o’clock. It truly is a 24-hour news cycle.
Whitmarsh says, “Your phone can now be a mobile newsroom. With that comes a whole new level of responsibility in upholding the ethics of journalism. While it is important to be first, it is more important to be right—that’s never changed. It’s so much easier to make a very public mistake.” He adds that expectations have changed for journalists and reporters but that, “Our NEWS CENTER team is incredible. These people are true news veterans.” He also suggests that you follow Pat Callaghan on Twitter because if you don’t then, “you are seriously missing out!”
You will also be seriously missing out if you don’t follow Brett on Twitter! You can connect with him @BWhitmarsh or check out all of his NEWS CENTER stories at http://timebrat.tumblr.com.
Empowering Young Women at 18 Years Young
Founder of Girls Above Society, Lauren Galley
The quest for perfection is one that young people face each and every day. We all went through middle school and know about the pressures that come with growing into your own skin. This week’s Monday Maine Maven Lauren Galley, at 18 years young, has developed a successful career as a working model/actress, radio show host, blogger and, most importantly, a mentor for young women through the nonprofit she founded, Girls Above Society.
Girls Above Society provides mentorship and awareness surrounding the pressures girls face on a daily basis, and works to promote strong leadership skills. Lauren says she was inspired by her own experiences in middle school and high school to start the organization. She adds, “I want to empower girls to accept who they are—to be their best, be healthy, and have the confidence to go after their dreams!”
Lauren has pursued her dream as an actress and model. She grew up in theater with her mother working as a director, and transitioned into film beginning as an extra. Since then, she has been on ABC Family’s “The Lying Game,” and NBC’s “CHASE” as well as national commercials such as Fox Sports and Jarritos. Currently, she has two films in post-production, “Matt Mercury Movie” directed by Bill Hughes and “The Making of a Serial Killer” directed by Russell Miller.
An additional creative outlet for Lauren has been writing. After founding Girls Above Society, she realized that being present and available was important. She created Twitter and Facebook accounts, along with a blog. She adds, “Blogging is a new thing for me, but when I feel inspired I also feel the need to write. I focus on creating images with motivating quotes, since that’s what teens like and enjoy sharing.”
Girls Above Society is a nonprofit that focuses on empowering young women.
It is appropriate that Lauren would choose to focus on teenagers since that’s when she was inspired to create her nonprofit. She says there was a lot of pressure to conform and she realized that she was incredibly lucky to have the support system she did, but she also realized that wasn’t true for everyone saying, “I would see so many girls and friends trying to live up to the unrealistic expectations created by the media—magazine covers, reality TV shows and celebrities.”
During that time, Galley had the opportunity to live in Waterford, Maine, and she says, “Having lived in the big city my whole life, I found it so beautiful and really loved the small town feeling. I found it surreal that everyone knows each other—there are literally no strangers!” That sense of community is something that has stayed with her even though she no longer calls Maine home.
The Maine experience impacted Lauren and she is currently partnering with Camp Waziyatah in Waterford, as a part of the Empower a Girl campaign. The camp is known as the location of Disney Channel’s hit reality camp series, “Bug Juice.” Waziyatah shares many of the same values as Girls Above Society—they teach kids to respect themselves with the hope that they will build a healthy image of themselves.
Galley’s mission in establishing self love is evident in her choice to be an ambassador for Free2Luv, hosting their Web segment, Free2BeYOU. Free2Luv’s motto is, “Take a stand to spread love and to end bullying.” In her Free2BeYOU segment, Lauren will be hosting Q&A sessions with tips for dealing with bullies and peer pressure, as well as hosting contests and giveaways to encourage participation. Galley says, “I hope to share, inspire and make a difference.”
To learn more about Lauren and how you can get involved, check out her website at http://www.girlsabovesociety.org/.
A Nightfly With A Rock ‘N Roll Soul
Frank FM Assistant Program Director and On-Air Personality, Leif Erickson
If you’re a fan of classic hits and live practically anywhere in the state of Maine, then you are probably familiar with 107.5 Frank FM. As a member of Frank Nation, then you are also familiar with Assistant Program Director/Music Director/Afternoon Drive Host Leif Erickson.
Yes, he really does wear that many hats on a weekly basis—and that doesn’t even include the additional work he does for Snocountry Mountain Reports, and his recent official announcement of Leif Erickson Voiceover Services.
As a native of Massachusetts and Boston University graduate, Erickson was hired as a radio ski reporter for Snocountry Mountain Reports in Lebanon, New Hampshire after graduating with a degree in broadcast journalism. He soon made his way onto the air with Classic Rock station Q106 in Claremont, and after a few years he was recruited by a start-up station called Frank FM.
After eight years, Erickson says he can’t imagine living anywhere else. He credits the broad audience as the best and most challenging part of his job saying, “We’re a local station to not only Portland, but to Lewiston, Augusta, Bridgton, Sanford, South Paris, Farmington and well into New Hampshire! I enjoy bringing people together under that umbrella—Frank Nation—one big community, even if they do know I’m physically in the ‘big city’ of Portland.”
Social media has made Leif’s job a little easier, and he frequently uses it to test new material with listeners. He adds, “If I have some wise-crack on a relevant topic, I may test it out on my own Facebook page to see what kind of reaction I get. If the feedback is positive then I’ll repurpose it for my show later.”
Leif Erickson hits the slopes at Sunday River last winter.
Facebook is an incredible tool when it comes to connecting with listeners for Erickson. Even though he has a radio-specific fan page, listeners frequently find his personal Facebook page as well, and he always accepts their friend requests. He jokes, “I do have a brief disclaimer on my personal page that says: Hey, this is me off the clock, don’t complain to my boss! I’m not above sharing a slice of life behind the scenes if I think my listeners might find it interesting.”
For Erickson, Facebook is also a way to learn more about his listeners, and he often uses it as a way to learn what they like, where they hang out, and what they want to hear—“This is a business that is all about connecting with the listener, is it not,” he asks.
That question is answered by the way he delivers content. Leif says, “Our listeners would rather I paint a picture of an odd individual’s antics on Monument Square that I’m witnessing from the studio window than whatever Lindsay Lohan’s in court for this week.”
When Leif isn’t juggling his work, he can frequently be found on the Portland Peninsula. He says, “I enjoy a bite and a brew at the Thirsty Pig, or Shay’s for dinner and drinks, but my favorite haunt is Slainte. It’s always full of interesting people, good brews on tap and kick- (enter expletive here)-bartending staff, and a diverse slate of music and culture just about every night of the week.”
To listen to Leif Erickson’s show, be sure to tune in to 107.5 Frank FM Monday through Friday 2pm to 7pm, or on Sundays 6am to noon. You can also check out his Facebook Fan Page at www.facebook.com/leifericksonontheradio.
We asked Leif to share five songs that describe him—click on the links below to find out what he picked! Did any of your favorite songs make the list?
Grand Funk Railroad “Rock and Roll Soul”
Boston Strong
We were so touched by the singing of the national anthem at the Bruins gameon Wednesday night when the iconic René Rancourt started to sing “Oh say, can you see,” then let the crowd take over. It was obvious then and now how we, as a nation, feel that we are all in this together.
The events that are unfolding today are surreal, and our hearts go out to all of our friends, family and those we have not yet met, as we hunt down the criminals who have taken this proud city down.
My family’s roots are in Boston….my father was born in Malden and my mother was born in Newton, and everyone on the NMC team has friends and family members there as well.
So we join together in hope that the forces of good will rise above the forces of evil.
Advocacy for Predictive ROI
Nancy Marshall, principal of Nancy Marshall Communications
This is Nancy….welcome to the blog and welcome springtime!
I was invited to speak about economic development marketing to the Broadband Capacity Task Force at the State Capitol on Thursday, March 15, 2013. I shared the power of “Predictive ROI,” which is a patent-pending process created by author and Web marketing expert Stephen Woessner who is one of my agency’s strategic partners. Predictive ROI allows website owners to predict the return on investment of their marketing expenditure by creating a sales funnel on their site, and understanding how many visitors it takes to convert to a sale.
I talked about our own process to create a marketing communications plan collaboratively with a client, which we call The Marshall Plan™ and explained that having a strategic plan for a website allows a business to exponentially increase traffic and convert website visitors into sales.
Chuck Lawton of Planning Decisions introduced me to the Broadband Commission as a leader in Maine who has fully embraced the power of the Internet in public relations and marketing.
Planning Decisions Chief Economist, Chuck Lawton.
The Task Force’s job is to recommend regulatory, investment, and best practice strategies for expanding the availability and use of high-speed Internet in rural Maine. The Broadband Capacity Building Task Force examines current practices in the fields of health care, education, and economic development; identifies obstacles to greater use; and recommends policies for change.
The Task Force is staffed by Planning Decisions. It operates with funding support from the ConnectME Authority, recipient of a grant from the National Telecommunications and Information Authority (NTIA) under the American Recovery and Reinvestment Act of 2009. The ConnectME Authority is a Maine government component unit established by the State of Maine legislature in 2006 to facilitate universal availability of broadband service and increase the adoption and use of that service among Maine individuals, businesses, and public organizations.
Thomas College Featured on MPBN
Mike Dacri, account coordinator at NMC
Hi, Mike here.
I don’t need to tell you but college is expensive and tuition seems to go up and up all the time! We recently got the opportunity to work on a project with Thomas College, which is working to make college more affordable for their students.
On Thursday, March 14, 2013 Thomas College was featured on “Maine Watch with Jennifer Rooks” on MPBN. Interviews were conducted with Thomas College President Laurie Lachance, Board Co-Chair Conrad Ayotte and students Sarah Marckoon and Jacob Darveau about Thomas’ tuition freeze, Guaranteed Jobs Placement Program, and how Thomas is working to make college more affordable for its students. Check out the video below. The story about Thomas starts at 6:20.
Great job, Thomas!
Bases Loaded and Going for the Grand Slam
Maine Maven, Jessica Chahanovich
The Love Gun is just one of the many aliases of this week’s Monday Maine Maven, Jessica Chahanovich. Categorizing just what she does is hard to do because…well, she does just about everything. Chahanovich is the social media guru behind the upcoming dating app, FriendFlirt; works for Fenway Park (possible new public address announcer); writes for the Yawkey Way Report; works as a nanny; co-hosts a radio show; and writes for multiple blogs on dating advice and baseball.
How does she juggle it all? Jessica credits her grandmother saying, “She has Alzheimer’s, and she told me to make sure that I do everything I want to do while I still have the ability to enjoy it all. I took her advice literally and it inspires me each day to keep trying as many fun and new things as possible.”
Chahanovich has many interests, but her major passion is the major leagues. Her love of the Red Sox is prominent on her Twitter page, where she often receives and shares exclusive news and sneak peeks with her followers. Jessica broke every teenage girl’s heart when Justin Bieber recently started following her posts. Her response, “I think it’s pretty hilarious—the kid must really like baseball. I have no idea how he would have stumbled upon me otherwise, unless he’s looking for a new online dating site!”
Jessica’s alter ego, The Love Gun.
One of Jessica’s latest venture has been working as The Love Gun for the upcoming online dating app, FriendFlirt. Chahanovich says, “It’s going to take the creepiness and anonymous feeling out of online dating. It makes it real by using your current social media accounts to find people you might know, or should know, to go on dates with—no outside sites and memberships.” She adds that the first 10,000 people that sign up will receive a free membership.
As the designated Love Gun, she is responsible for their social media posts and blog. Man Candy Monday, Foxy Lady Friday and a weekly post with relationship advice and dating tips are the weekly features. Jessica is also hosting a podcast show with the Big Sauce Radio Show team. The show will include online dating horror stories from fans and weekly competitions for Best 6 Pack, Best Pedicure and more.
Jessica at her home away from home, Fenway Park.
When she’s not blogging for FriendFlirt, Chahanovich is blogging about her love of baseball. Her latest topic has been about the audition process she is going through to become a public address announcer for Fenway Park, where she already works as a quality control team member. She is currently a finalist, and waiting to see if she makes it to the next round of auditions in Fort Meyers, Florida to announce a spring training game.
Chahanovich’s love for baseball has also landed her a gig writing for the Yawkey Way Report. On their blog, she contributes her thoughts on baseball news related to the Red Sox and their players. Her wit and sense of humor shine through and you almost feel like you’re sitting at a bar, discussing the latest over a burger and beer.
While Jessica isn’t quite sure what she loves the most, she hopes that her sentiment will inspire others to pursue their own happiness. She says, “I love to share my passion with people who don’t have it, or better yet, simply haven’t discovered it yet.”
To keep up with Jessica you may follow her on Twitter @RedSoxChach, like FriendFlirt’s Facebook page, read the FriendFlirt blog, read her Red Sox blog, or check her out on the Yawkey Way Report.
WinterKids: Inspiring Active and Healthy Lifestyles Through Outdoor Activities
WinterKids Executive Director, Julie Mulkern
I’ve seen these ads on Pinterest and Facebook that start something like, “when I was a kid…,” and lately I’ve started to relate with these posts, and it makes me think, “wait, when did I become a grown up?” While I accept the reality of my fate, this week’s Monday Maine Maven, Julie Mulkern of WinterKids, believes that all children should still enjoy these experiences—experiences that develop active and healthy lifestyles.
Mulkern says, “Our message is simple, but so important: get outside, get active, be healthy and have fun!” WinterKids is a nonprofit that offers programs to Maine families, schools and communities to encourage outdoor winter activity. Their programs include snowshoeing, dog sledding, downhill skiing, snowboarding and more.
WinterKids outreach efforts have been more than successful says Mulkern stating, “Our school programs are serving a record 4,300 children pre-K through seventh grade this year alone.” This growth is a result of a multi-faceted, ongoing media campaign. Combine that effort with 15,000 e-newsletter recipients, PSAs on major television networks, and a growing presence on Facebook, and you have an unstoppable force in WinterKids.
Seth Wescott (center) and WinterKids staff at their annual License to Chill fundraiser last year.
Don’t let the name fool you; while they focus on winter outdoor exercise, they are becoming increasingly active in the warmer months of the year. Mulkern declares, “Our staff works year-round to ensure that we are developing the very best programs for Maine. We are partnering with like-minded organizations in spring and summer to keep up the momentum.”
Their Facebook page has created a new way to connect WinterKids’ variety of programs to Maine families. They host contests, giveaways, and promotions to engage their fans. Another draw for their fans is their official spokesperson, Olympian and Maine native Seth Wescott.
Julie describes Seth as the ultimate winter kid saying, “Seth is from Maine and he really values what we do.” A part of Seth’s role is promoting the organization through PSAs and by representing them at school visits throughout the state. Last winter he met more than 2,000 kids. The lucky students had the honor of trying on his Olympic gold medals. Mulkern says it’s an unforgettable experience adding, “They get to hear firsthand just how important, fun and life changing outdoor winter activity can be, and we are incredibly lucky to have Seth on our team.”
To learn more about the WinterKids programs, please visit their website www.winterkids.org or like them on Facebook at www.facebook.com/winterkids. They will also be hosting a Downhill Derby this weekend and you are all encouraged to stop on by and be a WinterKid!
Big Solutions for Every Business in Maine
President of CORE Solutions, Heather Veilleux.
What do New York, Maine and Ohio have in common? President of CORE Solutions and this week’s Maine Maven, Heather Veilleux, has called all of them home. While she has enjoyed each of them, Heather says, “The truth is, my plan was to move back to Maine all along.”
Veilleux adds that although it was hard to make the decision to move back to Augusta from New York City, it was also a very exciting opportunity. She says, “Maine has more space to grow and more ways to be unique.”
Maine also has, by far, a much slower and steadier pace. While living in New York, Heather was working three jobs as a real estate agent at Bold New York by day, and a waitress at LongHorn Steakhouse in New Jersey and Marseille in New York City by night, and the occasional weekend gig through Total Entertainment! Not to mention that she was also juggling classes at Berkeley College and remotely creating her own start-up business. How did she do it? Veilleux says, “I realized that I simply didn’t have the time to go to class, so I began taking online classes. Ultimately, this allowed me to start and run a business that would eventually be located in Maine.”
Heather on a trip to Africa last year with the Flying Kites Global. Former Maine Maven, Ashley Underwood was also on this trip.
We hate to get political, but it’s hard to ignore that Heather’s life became consumed with politics shortly after she moved back to Maine last fall. Her fiancé (then boyfriend), Matthew Pouliot, announced that he would be running for office. “Little did I know what a great ride we were in for,” she says, and it would become a great inspiration for her re-evaluation of her business, Heels to Healing.
Through designing and planning advertisements and social media outreach during the campaign, Veilleux realized that there was an opportunity to help small businesses in the area using the same tactics. Heels to Healing was originally created to raise money through events for other nonprofits, but she realized that this model was making her business into a small United Way.
“I felt that rebranding and creating a for-profit business with a strong social mission was a better way to run a business and help my community,” says Veilleux about the change. With a new outlook and the creation of CORE Solutions, her goal is to help other businesses and organizations by offering services that they may not be able to have without hiring a full-time employee and/or hiring multiple companies. CORE Solutions offers high value for a low cost in assisting with event planning, fundraising, marketing and more.
CORE Solutions is an Augusta-based company offering quality business solutions that are designed to fit every budget.
CORE Solution’s signature event is the semi-annual Maine’s Fashion Night Out (MFNO). Originally created as a starting point for Heels to Healing, the event incorporates all of Heather’s favorite things: fashion, music, dance and central Maine! That’s right, it’s located right here in Augusta. Veilleux says, “I feel that central Maine is deprived when it comes to big events, especially in fashion. I live in Augusta and grew up in Hallowell, and I want to be a part of its growth.”
The mission of MFNO is to bring together the community, to promote local business and nonprofit organizations, and to network. They are currently looking for sponsors and volunteers—check out out www.MainesFNO.com for more information on how you can get involved and/or purchase your ticket for their upcoming event at the Armory.
To contact Heather, you may follow her on Twitter @coremaine, like her page on Facebook www.facebook.com/coremaine, or email her heather@coremaine.com.
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