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offering tips, techniques, and thoughts from Maine's PR Maven, Nancy Marshall

 

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Nancy Marshall

Julia Clukey Honored by Maine Legislature

Olympian Julia Clukey was recognized on April 30 by the Maine Legislature as part of Alcohol Awareness Month for her work across the state to promote the importance of responsibility and good decision making with our client the Maine Beer & Wine Distributors Association.

Julia Clukey (center) with members of the Maine Legislature. Clukey was honored for her work as the spokespeson for Maine Beer & Wine Distributors Association’s responsibility initiative.

To acknowledge her work, she was presented with a customized license plate by Senator Roger Katz, Rep. Matt Pouliot, and Secretary of State Matt Dunlap. She also received a Legislative Sentiment from Rep. Matt Pouliot as well as a standing ovation from members of the legislature.

Since 2010, Olympian Julia Clukey has been the spokesperson for the Maine Beer & Wine Distributors Association’s ongoing responsibility initiative. She has presented at 27 high schools across the state, reaching more than 6,000 Maine high school students. Julia’s presentations are made possible by the Maine Beer & Wine Distributors Association as part of their ongoing responsibility initiative and are provided at no cost to the school. To schedule a presentation, visit www.clukeyluge.com/responsibility.

This month, Julia was also named to the Fall 2013 National Team and recently announced plans for the second year of her 10-day summer camp this summer in Readfield, Maine.

Complete list of people in the photo:

L to R: Mike Runser of Valley Distributors, Jim Bourque of Nappi Distributors, Mike Barriault of Central Distributors, Elmer Alcott of Nappi Distributors, Cheryl Timberlake Executive VP of MBWDA, Secretary of State Matt Dunlap, Olympian Julia Clukey, Senator Roger Katz, Representative Matt Pouliot, Scott Solman of Maine Distributors, Nick Alberding of Pine State Trading Co., Peter Briggs of Aroostook Beverage Co., and Jeff Kane of National Distributors

 

NMC Participates in Unveiling of New Brand for America’s Newest City: Sanford

On Tuesday, May 7th, Nancy Marshall and Renée Black participated in the launch celebration for the new branding developed for America’s newest city, the city of Sanford, Maine.

Through a strategic process, NMC worked with the Economic Growth Council of Sanford, as well as residents and business leaders to develop a brand that would help fuel economic growth. Nancy and Renee are pictured below with the new Sanford logo on the side of one of Sanford’s fire trucks.

NMC Principal Nancy Marshall and NMC Account Executive Renée Black.

The artwork signifies forward movement, energy and the shape of the Mousam River that runs through the city. The tagline, “Explore. Create. Grow.” signifies the depth of natural, human, and historical resources available to explore in Sanford, as well as the opportunities that can be explored for the future. The word ‘Create’ signifies all that can be created through economic development, education, the arts and recreation. ‘Grow’ signifies the growth potential while living, working and playing in Sanford.

Sanford’s Director of Economic Development Jim Nimon and Commissioner of Economic and Community Development George Gervais are pictured below with Nancy, as they celebrated the successful launch of the new brand. Commissioner Gervais congratulated Sanford for taking the initiative to brand itself and said he will encourage other municipalities statewide to undergo the same process. He said that branding will help with the important process of marketing municipalities for economic growth.

NMC Principal Nancy Marshall with Sanford Director of Economic Development Jim Nimon and Commissioner of Economic and Community Development George Gervais.

The energy and sense of shared purpose was felt throughout the festive celebration, as nearly 100 residents, students, business leaders and municipal employees joined together to celebrate the new branding created for the city by NMC.
It was truly a great day!

Using Google AdWords to Attract Customers to Your Business

Hi, Erika here!

You’re bored on a Friday night and looking for something to do when a friend suggests that you guys grab a bite to eat and go see a movie. You say, “Sure, but I want try something new.” You both agree on pizza, so you Google search local pizza place Augusta Maine and you get this:

Local businesses Whipper’s, College Carryout and Pizza Stone make up the top results of the search. Where would your business be?

Chances are, you’re going to pick one of the places on this page—and there is an even better chance that it will be one of the first three or four listings.

So, how do you make sure that your business is near the top?

A search engine marketing system, such as Google AdWords, certainly helps!

NMC Interactive Marketing Manager Matt Rideout has recently received his AdWords Certification through Google’s AdWords Certification Program. The certification required training in complex marketing systems along with multiple tests, and Rideout says, “The certification lets our customers know that we are fully taking advantage of everything the AdWords marketing channel has to offer. Ultimately, it shows our dedication to ensuring our clients receive the best online advertising possible from NMC.”

NMC Principal Nancy Marshall adds, “Matt’s Google AdWords Certification adds one more area of expertise we can offer to our clients that will help them connect their marketing messages with their target audiences.”

So how does Google AdWords work?

  • Keywords are the key to a successful campaign. Think like a potential customer—if they had never been to your business how might they find you?
    • Pizza place:  thin crust pizza Augusta Maine, pizza delivery Augusta Maine, pizza places in Augusta Maine open late, etc.
    • Gym:  gym open late in Augusta Maine, Augusta Maine gym with tanning, Augusta Maine trial gym membership, etc.
  • You decide how much you spend by setting a daily budget that is comfortable for you, and you can change it at any time—you are never locked into a contract.
  • You only pay for results (cost-per-click), which means that you never pay for your ad to be displayed, but only when someone actually clicks on your ad and is redirected to your site and/or landing page.
  • Relevance means more business—the more relevant your ads and keywords are to the demographic, the higher your Quality Score. The higher your Quality Score, the higher up your position will be on a Google search.

NMC Interactive Marketing Manager Matt Rideout, who recently received his Google AdWords Certification.

As mentioned earlier in this article, the higher your position on the search results page, the more likely you are to be chosen. The more people click on your ads, the lower your cost-per-click will be!

The team here at NMC sets up cost-per-click systems that allow us to measure return on investment (ROI) so that our customers know they are generating a profit with their campaigns.

Contact us today to see how the NMC team can help your business reach the coveted #1 search result spot with $100 in free AdWords advertising.

Google Yourself!

Nancy Marshall, principal of Nancy Marshall Communications

7 Ways to Make Yourself More Findable

If someone entered your name into Google, what would they find?  Or, if they can’t remember your name, but they remember what you do, and enter some descriptive key words, will they be able to find you?

It’s a good idea to Google yourself to see what comes up! (Make sure you log out of your own Google account so the results aren’t skewed.) There may be other people who have the same name as you.  If you create a personal branding strategy to make sure that all of your online information is up to date and filled with the keywords that describe you and what you do, people will be more likely to find you and not others.

Here are my 7 tips to make sure you are findable:

  • Be sure your LinkedIn profile is up to date and filled with the keywords people might be using to find you.
  • Have you thought of creating a personal website?  Try to secure the URL for your own name, and then create a website all about you. This will definitely help you become more findable.
  • If you have a website for your business, or better yet, a personal website, make sure your biography is updated and also filled with the proper keywords.
  • If there have been stories in the media about you, then you will be more findable. Perhaps you’ve recently received an award or a promotion and you sent a news item to the newspaper. That kind of information will also come up in a Google search.
  • You can position yourself as an expert by pitching the media to do a story about your area of expertise. Or you can write an opinion column and submit it to the editorial page of your local newspaper. The more you can stand out from others by getting news coverage for your particular area of expertise, the better.
  • Speaking engagements are a great way for you to establish yourself as an expert and gain media coverage.  I speak at numerous chamber meetings and  annual meetings of professional organizations to get exposure with new audiences as well as attract television , radio and newspaper coverage.

Google now offers “Google Profiles.”  Here’s a link to mine: https://plus.google.com/115192809753549645135/posts. If you haven’t created a Google profile for yourself, now’s the time to do it.

The results that come up when you Google search Maine PR Maven, a term associated with the Nancy Marshall Communications brand.

All the inbound links that you generate to your website will help optimize your name so Google will be able to help people find you more easily.

KVYMCA Goes Social

KVYMCA CEO, Mark Yerrick

Organizations such as the YMCA and Boys & Girls Club are prominent within their communities for families and teens—promoting positive self-image and high self-esteem for young adults. The local Kennebec Valley YMCA has the same goals, and CEO Mark Yerrick says, “I am honored to be able to work with people dedicated to improving their community.”

Yerrick first joined the KVYMCA as a member in 1986, and his children learned to swim at the old location on Winthrop Street, next to the Augusta courthouse. By the 1990’s he was elected to the Board of Directors and served one three-year term, and it was only natural that he would apply for the CEO position when it became available in 2008.

Since beginning his role as the CEO in June of 2008, Mark says that social media has played an increasing role in the way the organization connects with their community. “We have to reach out to consumers in the way they want to be reached. The days of phone calls, direct mail and newspaper advertising are dwindling. Social media is quickly become the best resource for us,” he says.

Nonprofit organizations like the KVYMCA are limited when it comes to funding advertising campaigns, which is why social media is increasingly vital to their success. Yerrick says, “The volunteers on our marketing committee are a huge asset to us. They have worked on developing our online presence—we now use our Facebook page to announce special events, and to build our membership.”

The most influential marketing tool available to the KVYMCA comes from Olympian and Maine native, Julia Clukey. Last year, she developed Julia Clukey’s Camp for Girls, a two-week program that promotes healthy relationships between girls of all ages. Mark says, “Julia has been involved at every level—from training with other counselors, planning the curriculum, and assisting us with interviewing potential staff members. Her enthusiasm is exciting for all of us!” Last year, Clukey’s camp was incredibly successful bringing in more than 90 girls for that program alone and they are hoping for an even greater turnout this summer since Julia will be heading to the 2014 Olympics in Sochi, Russia.

Mark Yerrick and Julia Clukey announce Julia Clukey’s Camp for Girls program last year.

The most challenging part of running a successful nonprofit organization like the KVYMCA is finding balance in the multiple hats each person has to wear every day. This is a challenge Mark has willingly accepted and credits an incredible team and Board of Directors for the success of their programs and facility. He says the key to success comes from the team as a whole stating, “You have to surround yourself with quality staff members that are experts in their fields. There is nothing more valuable than the professional men and women who give their time to assure that the KVYMCA is a quality organization for our community.”

To learn more about membership and to see how you can participate in their upcoming programs, please check out their website at http://www.kvymca.org/programs.php, or like them on Facebook today https://www.facebook.com/kvymca?fref=ts.

Boston Strong

We were so touched by the singing of the national anthem at the Bruins gameon Wednesday night when the iconic René Rancourt started to sing “Oh say, can you see,” then let the crowd take over. It was obvious then and now how we, as a nation, feel that we are all in this together.

The events that are unfolding today are surreal, and our hearts go out to all of our friends, family and those we have not yet met, as we hunt down the criminals who have taken this proud city down.

My family’s roots are in Boston….my father was born in Malden and my mother was born in Newton, and everyone on the NMC team has friends and family members there as well.

So we join together in hope that the forces of good will rise above the forces of evil.

United We Tweet

NMC Account Assistant, Erika Bush

“Maine Olympian Joan Benoit Samuelson is running in today’s Boston Marathon, marking the 30th anniversary of her record-breaking win in 1983…” plays on the local radio station on my drive into work.

Marathon Monday!

I joked with my Mom on the ride in about Maine and Massachusetts having their own holiday, and later in the office explained why Patriot’s Day is a big deal—reminiscing on the reenactments of the Battles of Lexington and Concord that I attended as a kid each April vacation.

Being the huge fan of social media that I am, I kept dibs on the marathon via Twitter most of the day and I was happy to hear that Samuelson had finished the marathon within 30 minutes of her original pace—newsworthy, I thought. However, we all know how the day ended.

The marathon bombings in Boston on Monday marked the first incident of their kind in the new age of social media and exemplified the crucial role social media plays in a time of crisis.

Breaking news and support were expressed using the #BostonMarathon and #PrayForBoston hash-tags.

Twitter stole the show, breaking the news to me when a single Tweet, “Explosion at the finish line rocks the Boston Marathon,” appeared in my stream. Then on Facebook, our local news affiliate posted a similar status update as a developing story.

Within minutes a hashtag had been created, #bostonmarathon, for people to track the latest updates, and reporters began using it as a way to rebuke false stories and to give the public news as it happened. Within 30 minutes, support began pouring in from around the country and world using #prayforboston.

In the midst of the chaos PR professionals and various CEOs suggested that any prescheduled Tweets be canceled, and that the focus should be on the victims and their families. No more business for the remainder of the day.

Former Bostonians and other influencers reached out with messages of support.

Meanwhile, Google simultaneously launched Google Person Finder for the Boston Marathon while the Red Cross promoted their Safe and Well site to help reunite and connect family members to marathon participants.

Newscasters everywhere began to ask people to not call each other, but rather to text, update a Facebook status or even Tweet their loved ones to let them know they were OK. Law enforcement also embraced social media, asking for people to send any and all images they had from the finish line via text, Facebook and Tweet as a way to gather evidence.

Within a few hours Twitter began to fill with nods to random acts of kindness. Bostonians were offering meals to runners and opening their homes to strangers, and humanity was shown through posts using the #bostonhelp hashtag. Restaurants offered free meals and hotels offered free stays—Brooklyn Academy of Music displayed their love for Boston, projecting a Martin Luther King quote, “Darkness cannot drive out darkness, only light can do that,” on the side of a campus building.

Looking for a place to crash? Hungry? #bostonhelp is a great resource.

This support continued well into Tuesday when the Chicago Tribune posted an advertisement bringing the two cities together; various states also showed their support by creating banners and images to convey a united front of love and support for the Boston community.

Even the longstanding rivalry between the Red Sox and the Yankees ceased to exist when the Yankees announced via Twitter that they had put up a sign on their stadium stating, “United We Stand,” with the Yankees and Red Sox emblem on either side. They continued to honor Boston on Tuesday night with a moment of silence, and by playing Neil Diamond’s “Sweet Caroline” at the end of the third, a treasured tradition at Fenway Park.

While the whole story is still unknown, and many of the details are still developing, the message is clear—social media connects us all. Twitter was a shining star in light of Monday’s horrific events, and three hashtags were able to provide information and support to a city and country in need.

Contributed by Erika Bush

 

 

All of us at Nancy Marshall Communications are profoundly saddened by tragedy that took place on Monday. Our hearts go out to the families of those whose lives were lost, as well as those whose bodies were maimed and injured. We are in awe of the way city officials, residents and visitors came together to support one another, especially emergency and medical personnel. As much as an event like this is unimaginably horrible, it also brings out the best of our collective humanity in its aftermath. May this kind of senseless violence and tragedy never happen again.

—Nancy Marshall, Principal, Nancy Marshall Communications

Strutting Their Stuff

Kennebec Valley Humane Society Executive Director, Hillary Roberts (image via KVHS Facebook page)

Community involvement is the key to success for any local nonprofit, and social media has played a major role in the continuing success of the Kennebec Valley Humane Society (KVHS). This week’s Monday Maine Maven and KVHS Executive Director Hillary Roberts says, “Educating the public on what we do and raising money toward our efforts is very important.”

Almost two years ago Roberts was featured on our blog and discussed how the social media movement was positively impacting their organization through donations of time, money and just about anything else they might need. Since that time social media, Facebook in particular, has only improved and with that so has the strategy KVHS uses to spread their message.

Currently, they have a team of seven people that handle the Facebook page and Roberts says, “We only have two rules: the posts must be positive and they must be accurate.” Their most popular posts are about their adoptable dogs, cats and other pets, and of course the happy-endings posts about past adoptions.

KVHS is currently accepting submissions for their annual Paws in the Park & Mutt Strut Art Contest. Winning submissions will be used as posters, t-shirts, and more to promote their Paws in the Park event.

Hillary says the power of Facebook for their organization is unbelievable stating, “It’s amazing to reach thousands of people to tell them about adoptable animals, or a special event we’re having through a single post. Even better? It’s free!” She adds, “We have even seen an increase in the distance people will travel to come and see a potential pet having seen them online first.”

This past Saturday, KVHS hosted a successful Strike Out Animal Abuse Bowl-a-thon at 1-7-10 in Augusta. On Saturday, May 18, 2013 they will be hosting their 20th Annual Paws in the Park & Mutt Strut—an all day family and pet-friendly event at Capitol Park. This year’s event will include the following activities:

  • Animal nutrition workshop with Dr. Judy Herman
  • The first annual KVHS Best in Show competition
  • Dog micro-chipping and nail trimming
  • Food vendors
  • K9 Police and Agility demonstrations
  • Raffles, contests, and more

Events like the Mutt Strut and Bowl-a-thon are essential to raising awareness to the various programs offered by the KVHS; such as their volunteer and foster programs, micro-chipping, animal nutrition and more.

Roberts has a lifelong love of animals and believes that regardless of how you find the next furry member of your family, the most important part of the decision should be based around research. She adds, “You have to consider your lifestyle and figure out what kind of pet will best fit that lifestyle, and if you do adopt, know that your new family member is grateful for the second chance!”

To learn more about the Mutt Strut check out the Facebook event page www.facebook.com/events/497132327019644/, or see their adoptable animals on the KVHS Facebook page, www.facebook.com/KennebecValleyHumaneSociety. To speak to Hillary directly, you may email her, director@pethavenlane.org.

Let The Good Times Roll

Wrap N’ Roll Creator and Owner, Avery Richter

The best things happen when you least expect it—that’s the motto that best describes the success of this week’s Monday Maine Maven, Avery Richter. Little did she know that when she transformed a business idea into reality as a requirement for graduation, it would grow into what Wrap N’ Roll is now. Richter says, “I honestly didn’t think that far in advance; I thought of it as a way to be able to get a hands-on experience of owning and managing my own small business. I never expected it to grow this quickly!”

Across the country there is a growing trend in buying local, and Wrap n’ Roll fits the mold perfectly. Avery provides homemade sweets that are sold every Sunday throughout the summer at the Belgrade Lakes Market; not to mention the scrumptious menu of items available from her food truck Tuesday through Sunday in the summer featuring locally-grown products, and year-round catering services.

Richter takes pride in owning a local business and is always looking for ways to give back to her community. It’s no surprise that when she was asked to join the board for the Belgrade Community Center she immediately took on the role. Richter says, “The employees of the community center have always been very loyal and supportive of my food truck. I have donated food to their October Fest and Father, Daughter Dance. I also thought joining the board would be a great way to serve the community I grew up in.”

A program that means a lot to Avery is the teen cooking class she is teaching. The class takes place over the course of six weeks and is designed to teach the students how to create healthy recipes that are easy to make at home. The recipes range from cupcakes and smoothies to sushi and burritos. Wrap N’ Roll has truly become a fixture in the community.

A rockin’ day in the Wrap N’ Roll food truck!

All of the exposure of Richter’s business would not have been possible without the integration of social media sites such as Facebook and Twitter. Avery says, “They are essential to a business like mine! You can’t beat free marketing! Everyone uses social media as a part of their daily routine, and it makes communicating with more people and businesses so much easier.” She loves that she can easily share what she is doing with her customers through a post, but more importantly, she loves the networking that occurs on social media between small businesses in the area. She adds, “I’ve found that social media is a great way to support each other by sharing what they’re doing, and what we’re doing together.”

Facebook has been a major push for Wrap n’ Roll. Richter receives messages from customers about their positive experiences with the business, and the photos she posts from catering events are frequently shared by hundreds of people. The posts featuring the “S.O.T.D” (special of the day) or new arrivals are popular and lunch is frequently requested as ‘that sandwich you posted on Facebook this morning’. Avery says that she enjoys using social media and knows that it will continue to help her business grow.

So what’s next for Wrap N’ Roll? This summer you can enjoy the food truck in Belgrade, Tuesday-Friday from 10 a.m. to 6 p.m. They will be featuring Boar’s Head meats, and eggs from Emery Farm in Wayne, Maine. Richter says, “I have such a passion for food and am glad that Wrap N’ Roll is allowing me to share that passion with others.”

The official Wrap N’ Roll food truck in Belgrade last fall.

To find out more about Avery and her team, or to request Wrap N’ Roll to cater your next event, check out their Facebook page HERE.

Summit Natural Gas of Maine Hosts Successful Job Fair

On Wednesday, our client Summit Natural Gas of Maine hosted a job fair at the Senator Inn & Spa in Augusta.

The goal was to fill over 40 job openings in their new Augusta office, and the turnout was incredible! More than 400 people showed up, resumes in hand, to meet with recruiters. The media was also present and the success was captured by The Kennebec JournalThe Morning Sentinel and WGME 13.

Hundreds of people turned out for the Summit Natural Gas of Maine job fair earlier this week at The Senator Inn & Spa in Augusta.

Director of business development, Mike Duguay, was on site to meet with candidates and to further discuss the company’s $350 million investment in the Kennebec Valley project. The project will generate 400 heavy construction jobs and more than $100 million in work for local plumbing, electrical and heating professionals over the next five years.

Keep your eyes open for upcoming job fairs conducted by the contractors to fill the heavy construction opportunities in the near future.